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Our terms & conditions

Below we have outlined our terms and conditions and also highlighted other points that you may want to be aware of. If there is anything else you need to find out more about please don't hesitate to get in touch! 

Cancellation Policy

We reserve the right to cancel a tour should the guide be taken ill or should Circumstances arise that make the operation of a tour impossible.

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If we cancel a tour we will offer you the choice of either switching to another date or tour or of receiving a full refund of any monies you have paid to us.

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Should you need to cancel a tour we are happy to either switch you to another tour or, providing you give us 24 hours notice (for larger groups of 6 or more we require 72 hours notice), we are happy to issue a full refund.

Public Liability Insurance

We carry full public liability insurance. In addition Andrew is covered by the Public liability insurance of The Guild of Guide Lecturers and The Association of Professional Tourist Guides.

Weather Conditions

Our tours take place irrespective of weather conditions. We go rain, shine and especially thick, thick, fog and snow. Please ensure that every member of your party is aware of this and ask them to dress according to the weather forecast. Bad weather does not constitute a valid reason for your cancelling a tour.

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